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We understand that sometimes an item may not meet your needs or simply does not fit with your expectations. If you are unsatisfied for any reason with your purchase, you can initiate a return or exchange up to 14 days from the date of delivery. For all returns, item(s) must be unused and undamaged and labels and tags must remain intact and returned in their original packaging. Otherwise, the item may not be eligible for return.
To initiate a return for an exchange or refund, please email us at firstname.lastname@example.org stating your reason of return and attach images or a video of the product.
We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Very Great Deals. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to the original method of payment. Please note that all refunds are processed within 3 business days.